Flexible changes to new bookings
For all bookings, we’re dropping our trip transfer fee and reducing the number of days’ notice we ask for before your departure for you to make changes, down from 90 days to 45 days. This means you can change your trip, for any reason, up to 45 days before your scheduled departure date. No hassle, no questions asked and no charge. If you choose to amend your booking, you can select any new destination or departure date.
Your payment is protected
All customers booking with Flash Pack are fully insured for the full balance of their trip, as detailed in their booking confirmation form. What’s more, when you book an ATOL protected adventure, you’ll receive an ATOL Certificate, listing what’s financially protected, where you can get information on what this means for you, and who to contact if things go wrong. More details in our terms and conditions here.
What happens if we have to postpone your trip?
Please, rest assured, though – if your trip is postponed, for any reason, you will still get the adventure you paid for, on a date that suits you and this will remain 100% financially protected. Initially, our team will allocate you a holding spot on the same adventure and same date in 2021. Once you’re ready and/or the COVID-19 pandemic allows for more clarity, you’ll have complete flexibility over how you transfer your booking – the freedom to move your balance to any Flash Pack adventure, on any future travel date.