Is there wifi at the hotels?
Yes, wifi is available in all the hotels and lodges you will be staying at. In some instances, the internet may come at an additional cost and won’t be fast due to the remote locations.
Are there hairdryers?
Hairdryers will be available from the reception of the hotels and lodges.
Will I be able to do laundry?
Yes, laundry services will be available in all the hotels and lodges and the costs will vary depending on what needs to be washed. At Robins Camp and WIld Tracks Eco Lodge, the laundry is sun-dried and therefore needs to be handed in first thing in the morning.
Will the hotels have toiletries?
Yes, basic toiletries will be available at the hotels/lodges. However, if you have any special toiletries that you use please bring them with on the trip along with any prescription medication that you are taking.
Can I have an early check in on the first day since my flight lands early?
Unfortunately, we can’t guarantee an early check-in as this is dependant on hotel availability. The rooftop swimming pool will be available if you arrive early, so you are welcome to relax in the bar and pool areas whilst your room is being prepared. Your official check-in time is 2 pm.
If you’re arriving very early, you could book a pre-night at the hotel to ensure that a room is available when you arrive. Please get in touch with one of our helpful Trip Experts if you would like to book a pre-night.
Can I continue using the hotel facilities after check out on the last day since my flight departs in the evening?
Yes, at the hotel in Victoria Falls, you will be able to continue using the facilities outside of your room after check-out, which is at 10 am. Depending on room availability on that day, they may be able to change this slightly, but please ask in advance.
What happens to my luggage in between excursions?
During the travel days, your luggage will remain in the transfer vehicle and your driver will remain with the vehicle whilst the group is taking part in the scheduled activities.